LLC Home Page

Frequently Asked Questions

Find what you need in our searchable FAQ.

Do I need a Bow Valley College library card?

1245 views   |   Last updated on Aug 17, 2018    Library Services Library Information

Your Bow Valley College (BVC) student ID card is also a library card. All full- or part-time,...... read more


What are the library privileges for alumni?

1152 views   |   Last updated on Aug 15, 2018    Library Information Alumni

Bow Valley College (BVC) alumni may use their alumni card to use the Library & Learning Commons...... read more


Does the library provide services and resources to online, regional, and eCampusAlberta learners?

1123 views   |   Last updated on Aug 17, 2018    Distributed learners Library Services Computer Help

Yes, all remote/regional and online learners have access to many services and resources, such as...... read more


How do I access and login to the library's databases, e-books, and streaming videos?

1096 views   |   Last updated on Aug 17, 2018    Databases & e-resources Research

Go to the library home page and click Find Resources. Under the Find Resources category, click...... read more


What are the library's hours? What time do you open and close?

1076 views   |   Last updated on Aug 17, 2018    Hours Library Information

The library is open during the following times: Monday to Thursday: 8:00 a.m. to 7:00...... read more


Where is the Bow Valley College library?

964 views   |   Last updated on Aug 15, 2018    Library Information Library move

The Bow Valley College library, called the RGO Library and Learning Commons, is located on the...... read more


Does the library have wireless internet?

916 views   |   Last updated on Aug 17, 2018    Library Services Computers Library Information

Yes, Bow Valley College provides free wireless internet (WiFi) for students through the eduroam...... read more


How can I book a project room?

836 views   |   Last updated on Aug 15, 2018    Library Services Library Information Project Rooms

The RGO Library & Learning Commons (LLC) has 13 project rooms: 12 on the 2nd floor and 1 on the...... read more


How can I cite an article from the database that does not have a DOI?

826 views   |   Last updated on Aug 15, 2018    Databases & e-resources Research APA

In APA style, use the URL (web address/link) of the publication if there is no DOI. To find the...... read more


Can I renew my materials online?

805 views   |   Last updated on Aug 17, 2018    Library Services Renewals

Yes, Bow Valley College students and staff can renew materials online. Please note you will be...... read more


How do I find online journals, magazines, or newspaper articles?

792 views   |   Last updated on Aug 17, 2018    Library Services Databases & e-resources Research

The RGO Library and Learning Commons (LLC) has thousands of journals, magazines and newspapers...... read more


What is the TAL card?

778 views   |   Last updated on Aug 17, 2018    Library Services TAL Interlibrary loan Library Information

The Alberta Library (TAL) card is a free card that allows BVC students and staff to access and...... read more


What if the book I want to borrow is checked out by another user?

741 views   |   Last updated on Aug 17, 2018    Library Services Borrowing Holds

If an item you wish to borrow is checked out, you can place a hold online through searching for...... read more


Do I have to pay to print or photocopy in the library? How much is it?

730 views   |   Last updated on Aug 17, 2018    Library Services Printing Library Information Costs

Yes, a Pay for Print (PFP) card is required to print and photocopy in the LLC. PFP cards may be...... read more


What is a DOI?

697 views   |   Last updated on Aug 17, 2018    Databases & e-resources Research APA

"DOI" is an abbreviation for "Digital Object Identifier."  A doi is a combination of letters and...... read more


Why was I not able to renew my books?

695 views   |   Last updated on Aug 17, 2018    Library Services Fines Renewals

If you are not able to renew a book the reason could be one of the following: You typed in the...... read more


How can I renew my books?

685 views   |   Last updated on Aug 17, 2018    Library Services Renewals

Books and other borrowed materials can be renewed in 3 ways: In person: Visit the circulation...... read more


Can I borrow books from other libraries?

522 views   |   Last updated on Aug 15, 2018    Library Services TAL Interlibrary loan Borrowing

Yes, there are three ways to borrow materials from other libraries: Use your Bow Valley College...... read more


How can I download an Ebsco ebook to my computer or mobile device?

515 views   |   Last updated on Sep 21, 2018   

Most Ebsco ebooks allow you to email, download, and save between 60-100 pages after logging in...... read more


Where is the Testing Centre located in Bow Valley College?

487 views   |   Last updated on Aug 17, 2018    Testing Services

The Testing Centre (referred to at BVC as Assessment Services) is located on the main floor of...... read more


back to top