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Frequently Asked Questions

Find what you need in our searchable FAQ.

Do I need a Bow Valley College library card?

1209 views   |   Last updated on Aug 17, 2018    Library Information Library Services

Your Bow Valley College (BVC) student ID card is also a library card. All full- or part-time,...... read more


What are the library privileges for alumni?

1131 views   |   Last updated on Aug 15, 2018    Library Information Alumni

Bow Valley College (BVC) alumni may use their alumni card to use the Library & Learning Commons...... read more


Does the library provide services and resources to online, regional, and eCampusAlberta learners?

1097 views   |   Last updated on Aug 17, 2018    Distributed learners Library Services Computer Help

Yes, all remote/regional and online learners have access to many services and resources, such as...... read more


How do I access and login to the library's databases, e-books, and streaming videos?

1059 views   |   Last updated on Aug 17, 2018    Databases & e-resources Research

Go to the library home page and click Find Resources. Under the Find Resources category, click...... read more


What are the library's hours? What time do you open and close?

1030 views   |   Last updated on Aug 17, 2018    Library Information Hours

The library is open during the following times: Monday to Thursday: 8:00 a.m. to 7:00...... read more


Where is the Bow Valley College library?

936 views   |   Last updated on Aug 15, 2018    Library Information Library move

The Bow Valley College library, called the RGO Library and Learning Commons, is located on the...... read more


Does the library have wireless internet?

888 views   |   Last updated on Aug 17, 2018    Library Information Computers Library Services

Yes, Bow Valley College provides free wireless internet (WiFi) for students through the eduroam...... read more


How can I book a project room?

819 views   |   Last updated on Aug 15, 2018    Library Information Project Rooms Library Services

The RGO Library & Learning Commons (LLC) has 13 project rooms: 12 on the 2nd floor and 1 on the...... read more


How can I cite an article from the database that does not have a DOI?

805 views   |   Last updated on Aug 15, 2018    Databases & e-resources APA Research

In APA style, use the URL (web address/link) of the publication if there is no DOI. To find the...... read more


Can I renew my materials online?

782 views   |   Last updated on Aug 17, 2018    Renewals Library Services

Yes, Bow Valley College students and staff can renew materials online. Please note you will be...... read more


How do I find online journals, magazines, or newspaper articles?

764 views   |   Last updated on Aug 17, 2018    Databases & e-resources Research Library Services

The RGO Library and Learning Commons (LLC) has thousands of journals, magazines and newspapers...... read more


What is the TAL card?

759 views   |   Last updated on Aug 17, 2018    Library Information Interlibrary loan TAL Library Services

The Alberta Library (TAL) card is a free card that allows BVC students and staff to access and...... read more


What if the book I want to borrow is checked out by another user?

718 views   |   Last updated on Aug 17, 2018    Borrowing Holds Library Services

If an item you wish to borrow is checked out, you can place a hold online through searching for...... read more


Do I have to pay to print or photocopy in the library? How much is it?

716 views   |   Last updated on Aug 17, 2018    Printing Costs Library Information Library Services

Yes, a Pay for Print (PFP) card is required to print and photocopy in the LLC. PFP cards may be...... read more


What is a DOI?

683 views   |   Last updated on Aug 17, 2018    Databases & e-resources APA Research

"DOI" is an abbreviation for "Digital Object Identifier."  A doi is a combination of letters and...... read more


Why was I not able to renew my books?

679 views   |   Last updated on Aug 17, 2018    Renewals Fines Library Services

If you are not able to renew a book the reason could be one of the following: You typed in the...... read more


How can I renew my books?

663 views   |   Last updated on Aug 17, 2018    Renewals Library Services

Books and other borrowed materials can be renewed in 3 ways: In person: Visit the circulation...... read more


Can I borrow books from other libraries?

498 views   |   Last updated on Aug 15, 2018    Borrowing Interlibrary loan TAL Library Services

Yes, there are three ways to borrow materials from other libraries: Use your Bow Valley College...... read more


Where is the Testing Centre located in Bow Valley College?

471 views   |   Last updated on Aug 17, 2018    Testing Services

The Testing Centre (referred to at BVC as Assessment Services) is located on the main floor of...... read more


Can I print from my laptop?

425 views   |   Last updated on Aug 17, 2018    Printing Computers Computer Help

No, at this time we do not have wireless printing available. To print in the library please use...... read more


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